Root Cause Analysis (RCA) is a systematic methodology for identifying the root cause of problems. Performing RCA and implementing the mitigation or elimination of issues is at the heart of continuous improvement. This holds true for all parts of the organization (equipment failures requiring maintenance, predictive technology finds operation disruptions, material handling shortages, all assets, processes and products. It enables such things as future problems from recurring, improves safety, reduces breakdowns, rework and scrap, eliminates quality defects, and reduces cost. This includes plant floor, facilities and administrative processes (engineering, purchasing, etc.).

From the RMC you will gain academic RCA knowledge and practical real-world advice from instructors with extensive industrial experience.

Benefits/Learning Objectives – Learn How To

• Understand the Basics of Root Cause Analysis methodology to identify issues caused by machine/equipment breakdowns, human errors, and processes/systems
• Apply over a dozen RCA tools/techniques
• Know if you should perform an RCA
• Use investigation techniques, know what data to collect and follow overall RCA process steps.
• Focus on resolving a problem by understanding (beyond the symptoms) and going deeper into the level of roots (Machines/Equipment/Tools /Parts, Human Factors, Processes, and Dysfunctional/Hidden Issues)
• Be able to identify when, where and how to use what Root Cause Analysis tools and techniques in various circumstances (without blaming people)
• Integrate the various tools and techniques to get maximum benefit. You will gain knowledge and confidence in applying the many tools/technologies with the practice exercises.
• Gain knowledge to enable taking action for immediate and long-term continuous improvement following the course. The workbook includes forms and checklists to get you started along with the course material.

Use these learnings to enable better problem-solving, troubleshooting and problem-elimination skills.

One key item differentiating between a “good and great” company is “having a common practical problem-solving process that everyone uses”.

Instructor: Steve Mundy

Steve Mundy is a consultant and instructor with the University of Tennessee’s Reliability and Maintainability Center and is a respected resource in the Reliability and Maintainability community.  Steve is a Nuclear Engineer with over 45 years’ experience. Steve has worked in Nuclear Power Generation, Nuclear Materials, Food processing, Metal processing, Chemicals and Plastics Industries. Steve has optimized numerous systems and processes, eliminating root causes for equipment and process failures, working to achieve Reliability Goals.  Steve has leadership experience in Engineering, Operations, Maintenance and Projects .

Course Details

Continuing Education Credits Included

Format: Public Course

Category: Leadership

Language: English

Members: $1,495
Non-Members: $1,695